Repository Institut STIAMI

  • Home
  • Information
  • News
  • Help
  • Librarian
  • Member Area
  • Select Language :
    Arabic Bengali Brazilian Portuguese English Espanol German Indonesian Japanese Malay Persian Russian Thai Turkish Urdu

Search by :

ALL Author Subject ISBN/ISSN Advanced Search

Last search:

{{tmpObj[k].text}}

Filter by

  • Publication Year
    To
  • Availability
  • Attachment
  • Collection Type
    See More
  • General Material Designation
    See More
  • Location
  • Language
Found 18 from your keywords: subject="Service Quality"
# Debug Box
/volume1/web/repository/lib/SearchEngine/DefaultEngine.php:610 "Search Engine Debug 🔎 🪲"
Engine Type ⚙️: "SLiMS\SearchEngine\DefaultEngine"
SQL ⚙️: array:2 [
  "count" => "select count(distinct b.biblio_id) from biblio as b left join mst_publisher as mp on b.publisher_id=mp.publisher_id left join mst_place as mpl on b.publish_place_id=mpl.place_id where b.opac_hide=0 and (b.biblio_id in(select bt.biblio_id from biblio_topic as bt left join mst_topic as mt on bt.topic_id=mt.topic_id where mt.topic like ?))"
  "query" => "select b.biblio_id, b.title, b.image, b.isbn_issn, b.publish_year, mp.publisher_name as `publisher`, mpl.place_name as `publish_place`, b.labels, b.input_date, b.edition, b.collation, b.series_title, b.call_number from biblio as b left join mst_publisher as mp on b.publisher_id=mp.publisher_id left join mst_place as mpl on b.publish_place_id=mpl.place_id where b.opac_hide=0 and (b.biblio_id in(select bt.biblio_id from biblio_topic as bt left join mst_topic as mt on bt.topic_id=mt.topic_id where mt.topic like ?)) order by b.last_update desc limit 10 offset 0"
]
Bind Value ⚒️: array:1 [
  0 => "%Service Quality%"
]
1 2 Next Last Page
cover
Analisis Pengaruh Kualitas Pelayanan dan Kerelasian Pemasaran terhadap Loyali…
Comment Share
Tri Andari Ratna Widyasuti

Companies engaged in services should be able to maintain a good reputation in the eyes of its customers. Good service quality and quality will tend to provide more satisfaction and trust to customers who use services in the company. Regardless of the quality of service, marketing relation, trust and customer satisfaction then do not expect the company can continue to maintain image in the eyes …

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
TSS AP 2017
Availability1
Add to basket
MARC DownloadCite
cover
Analisis Kualitas Layanan Informasi Live Chat Tawk.to Dengan Model E-Service …
Comment Share
Michael Irwan Bruinekool

The rapid advancement of digital technology has driven government institutions to enhance the speed, efficiency, and accuracy of their information services. The Tanjung Priok Type A Customs and Excise Office adopted the Tawk.to application for live chat services to provide online information to its users. However, the high volume of requests, coupled with limited infrastructure and resource…

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
SKR AP 2025
Availability1
Add to basket
MARC DownloadCite
cover
Influence of marketing mix and service quality on purchasing decision at Kari…
Comment Share
Maulana, Heksawan RahmadiRizwan

Dosen Pembimbing: | Abstrak: This research was conducted to identify the influence of marketing mix and service quality on purchasing decision at Karisma Susu Bekasi Store.

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
JRN DOS 2019
Availability1
Add to basket
MARC DownloadCite
cover
Firefighters Service in the Sudin Environmental Fire Control and Saving in Ea…
Comment Share
Yapid, Paisal HalimMary IsmowatiTaufan MaulaminZaman ZainiGunawan IwanBunyamin M

Dosen Pembimbing: | Abstrak: Based on the research results obtained by using partial and multiple linear regression analysis with SSPS Conversion 20, it was found that: partially, the Training has a significant positive effect of 34.7% on Service Quality.

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
JRN DOS 2019
Availability1
Add to basket
MARC DownloadCite
cover
Analisis Faktor Kualitas Pelayanan d Kelurahan Jatikarya Kecamatan Jatisampur…
Comment Share
Ismowati, SulatifahMary

Dosen Pembimbing: | Abstrak: From the results of the study, it was found that 9 (nine) factors had an effect on the quality of service in Jatikarya Village, Bekasi City. Factors Officer preparedness is the most dominant in influencing the quality of service in Jatikarya Village, Bekasi City with a variance of 33, 590%. The second factor to the ten…

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
JRN DOS 2019
Availability1
Add to basket
MARC DownloadCite
cover
Ensuring Service Quality in Education for Indonesia’s Sustainable Education
Comment Share
Kristiadi, Maya Puspita DewiMudiyati RahmatunnisaAsep SumaryanaJB

Dosen Pembimbing: | Abstrak: The researcher collected information related to the implementation of educational service as instructed by the central to local gove ment then to the educational institutions. The study found that good plans and regulations are not sufficient to deliver the interchangeable educational services to the community. The loca…

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
JRN DOS 2018
Availability1
Add to basket
MARC DownloadCite
cover
Pengaruh Kualitas Pelayanan Food and Beverage Department Terhadap Kepuasan Ko…
Comment Share
Muliani, HerlinaLila

Dosen Pembimbing: | Abstrak: This study aimed to analyze the effect of the food and beverage department service quality on customer satisfaction at the Daily Inn Hotel, Jakarta. This study used a quantitative method with a data collection technique in the form of questionnaires and literature studies. The population of this study was the consumers …

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
JRN DOS 2020
Availability1
Add to basket
MARC DownloadCite
cover
Improving Service Quality of Call Center Using Dmaic Method and Service Bluep…
Comment Share
Abdul, Fino Wahyudi

Dosen Pembimbing: | Abstrak: Service blueprint analysis is used to analyze and discuss the relationship between service quality improvement using DMAIC in service process, points of contact with customers, and the evidence seen by the customer service

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
JRN DOS 2016
Availability1
Add to basket
MARC DownloadCite
cover
Analisis Kualitas Pelayanan Perpajakan dalam Rangka Meningkatkan Kepatuhan Wa…
Comment Share
Rulandari, Novianita

Dosen Pembimbing: | Abstrak: This study aimed to determine the quality analysis of tax services at KPP Pratama Jakarta Senin in order to improve taxpayer compliance. The method used in this research was descriptive qualitative method. Data collection was carried out through interviews, observation and documentation. A total of eight informants were…

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
JRN DOS 2020
Availability1
Add to basket
MARC DownloadCite
cover
Firefighters Service in the Sudin Environmental Fire Control and Saving in Ea…
Comment Share
Yapid, Paisal HalimMary IsmowatiTaufan MaulaminZaman ZainiGunawan IwanBunyamin M

Dosen Pembimbing: | Abstrak: This study aims to analyse the service quality in terms of training and competency of the firefighters. The theory used in this study refers to the findings of Simamora, Moeheriono and Mangkunegarabah that have influence between Training and Competence on Service Quality. The research methods used were quantitative met…

Edition
-
ISBN/ISSN
-
Collation
-
Series Title
-
Call Number
JRN DOS 2019
Availability1
Add to basket
MARC DownloadCite
1 2 Next Last Page
Repository Institut STIAMI
  • Information
  • Services
  • Librarian
  • Member Area

About Us

Perpustakaan Institut Ilmu Sosial dan Manajemen STIAMI | 2026

Search

start it by typing one or more keywords for title, author or subject

Keep SLiMS Alive Want to Contribute?

© 2026 — Senayan Developer Community

Powered by SLiMS
Select the topic you are interested in
  • Computer Science, Information & General Works
  • Philosophy & Psychology
  • Religion
  • Social Sciences
  • Language
  • Pure Science
  • Applied Sciences
  • Art & Recreation
  • Literature
  • History & Geography
Icons made by Freepik from www.flaticon.com
Advanced Search
Where do you want to share?