Detail Cantuman

This study aims to analyze the effect of organizational communication on job performance, organizational commitment, and student and lecturer satisfaction at the STIAMI Institute. The research method used is a qualitative approach with a case study type. The results of the study show that organizational communication at the STIAMI Institute has an important role in building good relationships between lecturers and students. Factors such as internal communication, openness and transparency, participation and involvement, recognition and appreciation, and interpersonal communication affect work performance, organizational commitment, and student and lecturer satisfaction. Institutions use survey methods and academic consultants to strengthen communication and improve the teaching quality of lecturers. In internal communication, a semi-formal communication style is used to maintain coordination and openness. Suggestions for this research are to increase the acceptance of input from students by lecturers, strengthen communication programs, maintain the quality of communication between lecturers and students, and improve services to students.