Paisal Halim Pengarang Mary Ismowati Pengarang Taufan Maulamin Pengarang Zaman Zaini Pengarang Gunawan Iwan Pengarang Bunyamin M Yapid Pengarang

Based on the research results obtained by using partial and multiple linear regression analysis with SSPS Conversion 20, it was found that: partially, the Training has a significant positive effect of 34.7% on Service Quality.