Dosen Pembimbing: | Abstrak: This study aims to determine the context of the Implementation of the Retail..."> Dosen Pembimbing: | Abstrak: This study aims to determine the context of the Implementation of the Retail..."/>
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Penerapan Sistem RPI (Retail Pro International) Dalam Meningkatkan Kualitas Layanan di PT.Transmarco Mong

Dosen Pembimbing: | Abstrak: This study aims to determine the context of the Implementation of the Retail Pro Inte ational System at the Department of Merchandiser through (1) quality of the system, (2) quality of information, (3) quality of service, (4) quality of use, (5) user satisfaction, (6) usefulness, and are there any obstacles in the process of implementing the Pro Retail System in the Merchandiser Department. In this study the sample consisted of 6 informants, The informants consisted of 2 merchandisers, IT special retail pro, project management manager and pro retail vendors. This research uses triangulation method in qualitative writing. The author uses data analysis techniques of the Miles and Huberman model in which there are three activists in data analysis namely data reduction, data display, and conclusion drawing verification. And on the conceptual model the writer uses DeLone and McLean Model.On service quality, information quality, service quality in implementing the Retail Pro System at the Merchandiser Department has not gone well because there are still some obstacles. For the intention of use, satisfaction of use, and usefulness is quite good in implementing the Retail Pro System at the Merchandiser Department.

Availability
#
Kampus Pangkalan Asem AR DOS 2020
AR0003
Available
Detail Information
Series Title
-
Call Number
AR DOS 2020
Publisher
Jakarta : Institut STIAMI.,
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-
Language
ISBN/ISSN
-
Classification
Artikel
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
System Application,Retail Pro International
Specific Detail Info
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Statement of Responsibility
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