The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta

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The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta

Nurbaity, Siti - Personal Name;

Dosen Pembimbing: | Abstrak: The research proves that the gove ment institutions in Jakarta still found barriers in implementing the E-Service delivery, even though Indonesia has established a regulation since 2003. The obstacles were caused by the limited knowledge and skills on technology of the staff which was not followed by effective training management and supervision. For further study, the researcher recommends to conduct E-Service delivery policy research which is analyzed from different approach.

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Kampus Pangkalan Asem JRN DOS 2020

J200092

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Series Title: -
Call Number: JRN DOS 2020
Publisher: Bangladesh : ., 2019
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ISBN/ISSN: -
Classification: Jurnal
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Subject(s): Civil servantE-Government service deliveryindustri
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Statement of Responsibility: Siti Nurbaity

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