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The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta

The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta


The research proves that the government institutions in Jakarta still found barriers in implementing the E-Service delivery, even though Indonesia has established a regulation since 2003. The obstacles were caused by the limited knowledge and skills on technology of the staff which was not followed by effective training management and supervision. For further study, the researcher recommends to conduct E-Service delivery policy research which is analyzed from different approach.


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Detail Information

Bagian Informasi
Dosen Pembimbing
Pengarang Siti Nurbaity - Personal Name (Pengarang)
No. Panggil JRN DOS 2020
Subyek Civil servant
E-Government service delivery
industrial era 4.0
Klasifikasi J200092
GMD Jurnal
Penerbit
Tahun Terbit 2019
Tempat Terbit Bangladesh


Citation

Siti Nurbaity. (2019).The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta(Publish).Bangladesh:

Siti Nurbaity.The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta(Publish).Bangladesh:,2019.Jurnal

Siti Nurbaity.The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta(Publish).Bangladesh:,2019.Jurnal

Siti Nurbaity.The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta(Publish).Bangladesh:,2019.Jurnal

 



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