Record Detail

The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta

The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta


The research proves that the government institutions in Jakarta still found barriers in implementing the E-Service delivery, even though Indonesia has established a regulation since 2003. The obstacles were caused by the limited knowledge and skills on technology of the staff which was not followed by effective training management and supervision. For further study, the researcher recommends to conduct E-Service delivery policy research which is analyzed from different approach.


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Detail Information

Bagian Informasi
Dosen Pembimbing
Author(s) Siti Nurbaity - Personal Name (Pengarang)
Call Number JRN DOS 2020
Subject(s) Civil servant
E-Government service delivery
industrial era 4.0
Classification J200092
GMD Jurnal
Publisher
Publishing Year 2019
Publishing Place Bangladesh


Citation

Siti Nurbaity. (2019).The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta(Publish).Bangladesh:

Siti Nurbaity.The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta(Publish).Bangladesh:,2019.Jurnal

Siti Nurbaity.The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta(Publish).Bangladesh:,2019.Jurnal

Siti Nurbaity.The Importance of Improving the Quality of Civil Servants to Implement E-Government Service Delivery in Industrial Era 4.0: A Case Study Approach of Government Institutions in Jakarta(Publish).Bangladesh:,2019.Jurnal

 



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